Privacy Policy

At Celldefender, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website. You consent to the terms and practices described in this policy by accessing and using our website.

Information Collection:

We may collect personal information from you when you create an account, place an order, subscribe to our newsletter, or interact with our website. The information we may collect includes your name, email address, shipping address, payment details, and browsing activity on our site.

Use of Information:

We use the collected information to process your orders, improve our website, personalize your experience, and communicate with you regarding your purchases, promotions, and updates. We may also use your information to conduct market research and analyze trends to enhance our product offerings and services.

Information Sharing:

We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These service providers are bound by confidentiality agreements and are only authorized to use your information for specified purposes.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data, but we strive to maintain the highest level of protection.   

Cookies and Tracking Technologies:

We may collect personal information from you when you create an account, place an order, subscribe to our newsletter, or interact with our website. The information we may collect includes your name, email address, shipping address, payment details, and browsing activity on our site.

Third-Party Links:

Our website may contain links to third-party websites, plugins, or applications. Please note that we are not responsible for these third-party sites' privacy practices or content. We encourage you to review their respective privacy policies when visiting those websites.

Updates to Privacy Policy:

We may update our Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review the policy periodically for any updates. Your continued use of our website after the changes are posted constitutes your acceptance of the revised policy.

Terms and Conditions

Welcome to Celldefender! These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website and placing an order, you agree to comply with these terms. Please read them carefully before proceeding.

 

Account Creation:

To make a purchase or access certain features on our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to provide accurate and up-to-date information and to notify us immediately of any unauthorized use or security breach.

Product Information and Availability:

We strive to provide accurate and detailed product information on our website. However, we do not guarantee the accuracy, completeness, or reliability of any information, including product descriptions, pricing, and availability. We reserve the right to modify or discontinue any product at any time without prior notice.

Ordering and Payment:

By placing an order, you authorize us to process and charge the total amount, including applicable taxes and shipping fees, to the payment method provided. All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion. In the event of an order cancellation, we will notify you and provide a refund if payment has already been processed.

Shipping and Delivery:

We strive to process and ship orders promptly. Delivery times may vary depending on your location. While we make every effort to meet estimated delivery dates, we are not responsible for any delays or damages incurred during transit.

Returns and Exchanges:

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, please refer to our Returns and Exchanges policy, which outlines the procedures and requirements for returning or exchanging products.

Intellectual Property:

All content on our website, including text, graphics, logos, images, and software, is the property of Celldefender or its licensors and is protected by Canadian and international copyright laws. You may not reproduce, distribute, modify, or exploit any content without prior written consent from us.

Limitation of Liability:

In no event shall Celldefender be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or the purchase of our products. We shall not be liable for any errors, inaccuracies, or interruptions in the content provided on our website.

Governing Law:

These Terms and Conditions shall be governed by and construed by the laws of Canada. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Windsor, Ontario, Canada.

If you have any questions or concerns regarding our Terms and Conditions, please contact our customer support team for assistance.